Dans un environnement commercial en constante évolution, disposer d’outils performants pour gérer efficacement les relations clients et les campagnes marketing est essentiel. Meraky CRM has positioned itself as the essential 360° platform, offering companies an integrated solution for optimizing their sales and digital marketing processes.
Unified Database : Consolidate all your prospect and customer information in one place, making it easy to track and manage interactions.
Advanced segmentation : Classify your contacts according to various criteria (demographic, behavioral, etc.) for targeted, personalized marketing campaigns.
Multi-channel campaigns : Create and deploy e-mail, SMS and social network marketing campaigns, all from a single platform.
Customized workflows : Automate repetitive tasks and set up engagement scenarios to nurture your leads and convert more.
Visual Dashboards : Track the progress of your sales opportunities in real time, thanks to customizable pipelines.
Sales Forecast : Analyze your data to anticipate trends and adapt your strategies accordingly.
Instant messaging : Interact directly with your customers via live chat, enhancing the user experience.
Telephone integration : Make and receive calls from the platform, with automatic recording of conversations for optimal follow-up.
Customizable Dashboards : Visualize the key performance indicators (KPIs) relevant to your business.
Detailed reports : Generate in-depth analyses of your campaigns and sales processes to identify areas for improvement.
Integrated calendar : Schedule your appointments and synchronize them with your other calendar tools for seamless organization.
Automated Reminders : Reduce no-shows by sending automatic notifications to your customers before each appointment.
Notice collection : Encourage your satisfied customers to leave positive testimonials on various platforms, reinforcing your online credibility.
Comments monitoring : Track and respond to reviews of your company to maintain a positive brand image.
