In a constantly evolving business environment, it's essential to have the right tools to manage customer relations and marketing campaigns effectively. Meraky CRM has positioned itself as the essential 360° platform, offering companies an integrated solution for optimizing their sales and digital marketing processes.
Unified Database : Consolidate all your prospect and customer information in one place, making it easy to track and manage interactions.
Advanced segmentation : Classify your contacts according to various criteria (demographic, behavioral, etc.) for targeted, personalized marketing campaigns.
Multi-channel campaigns : Create and deploy e-mail, SMS and social network marketing campaigns, all from a single platform.
Customized workflows : Automate repetitive tasks and set up engagement scenarios to nurture your leads and convert more.
Visual Dashboards : Track the progress of your sales opportunities in real time, thanks to customizable pipelines.
Sales Forecast : Analyze your data to anticipate trends and adapt your strategies accordingly.
Instant messaging : Interact directly with your customers via live chat, enhancing the user experience.
Telephone integration : Make and receive calls from the platform, with automatic recording of conversations for optimal follow-up.
Customizable Dashboards : Visualize the key performance indicators (KPIs) relevant to your business.
Detailed reports : Generate in-depth analyses of your campaigns and sales processes to identify areas for improvement.
Integrated calendar : Schedule your appointments and synchronize them with your other calendar tools for seamless organization.
Automated Reminders : Reduce no-shows by sending automatic notifications to your customers before each appointment.
Notice collection : Encourage your satisfied customers to leave positive testimonials on various platforms, reinforcing your online credibility.
Comments monitoring : Track and respond to reviews of your company to maintain a positive brand image.
